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FDIC-Insured – Backed by the full faith and credit of the U.S. Government

FDIC-Insured – Backed by the full faith and credit of the U.S. Government

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  • What is the Bank’s routing number?

    ESSA Bank’s routing number is 031306278.

    May 4, 2023FAQs
  • What do I do if there is an error or discrepancy on my statement?

    See our error resolution page.

    May 4, 2023FAQs
  • What do I do if I think my identity has been stolen?

    Instructions for detecting, defending, and deterring identity theft can be found on the website of the Federal Trade Commission.

    May 4, 2023FAQs
  • What do I do if I forgot my eBanking user ID or password?

    If you have forgotten your ID or password, simply click on the Forgot Your Password link on the Log In page.   If this link is not displayed for any reason, contact the Customer Service Center at 855.713.8001 for assistance.

    May 4, 2023FAQs, goVivo New FAQs
  • How do I update my contact information?

    Updating your contact information can be done quickly and easily with a short call to our Customer Service Center.  With this call, representatives will be able to change the information on your deposit account(s). Changes cannot be made, however, to your loan accounts. Updates can also be made via eBanking. When you change your contact information in eBanking, the changes will apply to your deposit[...]

    May 4, 2023FAQs, goVivo New FAQs
  • How do I set up Bill Pay?

    You can set up Bill Pay through eBanking. After enrolling in eBanking, simply click on the "Make Payments" tab, then follow the prompts to easily set up ePay and begin using this convenient service.

    May 4, 2023FAQs, goVivo New FAQs
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Phone: 855.713.8001  |  Routing #031306278 |  NMLS ID# 410748

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