Contact Us

How Can We Help?

Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by ESSA Bank.

IMPORTANT: Email is not secure against interception. We suggest not using email for sensitive personal information such as account, credit card or social security numbers. Please call us, communicate by mail or visit an ESSA Branch.

Bank Humanly

Call or text 855.713.8001 between the hours of 7:00 a.m. and 7:00 p.m., Monday through Friday, and 8:00 a.m. to 3:00 p.m. on Saturday
Contact ServiceCall or Personal eBanking for 24/7 access to your ESSA Bank accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.
Email us at [email protected].
We have a family of banks to make your banking even easier, especially while traveling. Locations can be found for each division here:

CNB Bank

BankOnBuffalo

ERIEBANK

FCBank

Ridge View Bank

Small Business Loans & Lines of Credit:

If you are having issues processing your application, call 1-888-982-0570 to speak to a member of the SBX Credit Team, Monday – Friday 8:00am – 5:00pm EST.
Email the Small Business Credit Team at [email protected].

Business Customers:

First Data – 1-800-542-1894
Clover – 1-855-853-8340
Authorize.net – 1-877-447-3938
Payeezy – 1-855-448-3493
Wausau (Online Banker Issues) – 1-866-711-0566

Get the app.

You can download our goVivo® app on Android and iOS. No matter where you are or what mobile device you use, you have the convenience and flexibility to manage your accounts on your mobile device.

Hours of Operation

Please visit our Branch Locator page for local branch hours, directions, and contact information.

Our Contact Center hours are:
Mon – Fri 7:00 am – 7:00 pm
Sat 8:00 am – 3:00 pm

Visit your local branch for any of the following services:

CD maturity/term changes/closeouts
Opening or closing an account
Signature Guarantee (need a manager to perform)

Change orders
Change of signers for business accounts
Notification of fraud
Access to a safe deposit box

We strongly encourage you to use ESSA Bank’s digital banking solutions for 24/7 self-service account access. Our digital banking solutions provide access to your accounts utilizing our ESSA Mobile app or online banking. Either solution provides you the ability to view transactions, check balances, transfer funds, deposit checks (available through the mobile app), schedule payments and so much more.

For more information, please call either your local branch or 855.713.8001.